Our Solutions
Our ideal client is willing to be transparent, eager to receive constructive, targeted feedback, and motivated to change the status quo. Typical clients include executives and managers, professionals, and entrepreneurs. We offer coaching, ombuds consulting, and conflict management.
OMBUDS SERVICES
Independent, Confidential Support for Workplace Concerns
As organizational ombuds practitioners, we provide a safe, confidential space where employees at all levels can discuss workplace challenges without fear of judgment or repercussion. Our services include private consultations, conflict coaching, mediation between parties, and systemic reviews that identify patterns of conflict within organizations. We maintain strict neutrality and confidentiality, creating pathways for constructive dialogue without conducting formal investigations or making policy decisions.
EXECUTIVE COACHING
Developing Confident Leaders for Challenging Conversations
Our executive coaching empowers leaders to navigate complex interpersonal dynamics with authenticity and skill. Through customized development plans and one-on-one sessions, we build your capacity to address conflict directly, communicate difficult messages effectively, and create psychologically safe environments. We focus on transforming your relationship with conflict—moving from avoidance to engagement and from uncertainty to confidence—while developing sustainable conflict intelligence that benefits your entire organization.
FACILITATION SERVICES
Guiding Teams Through Crucial Conversations
Our skilled facilitators create structured environments where teams can navigate challenging topics and transform conflicts into opportunities for innovation. Whether guiding strategic planning sessions, conducting conflict resolution workshops, facilitating difficult conversations, or rebuilding team trust, we design each experience to address your specific needs. Our approach ensures all voices are heard, diverse perspectives are valued, and disagreements become catalysts for positive change rather than obstacles to progress.
KEYNOTE SPEAKER & FACULTY MEMBER
Independent, Confidential Support for Workplace Concerns
Dr. Alicia Booker and select team members deliver compelling keynotes and workshops that inspire audiences to approach conflict with confidence. Presentation topics include transforming organizational conflict, building leadership conflict intelligence, turning difficult conversations into opportunities, and leveraging ombuds resources to enhance workplace culture. Each presentation combines evidence-based insights with practical strategies and engaging storytelling, customized for your industry, organizational challenges, and event goals.
Ready to transform workplace conflict?
Schedule a consultation to discuss your specific challenges and discover how our tailored approach can transform your workplace dynamics.