Our Journey From Conflict
to Confidence
Meet the team dedicated to transforming workplace dynamics through empathy, expertise, and practical solutions.
Our Journey
We believe that behind every workplace conflict lies an opportunity for growth and transformation. Founded on the principle that addressing challenges directly, rather than avoiding them, leads to stronger organizations. We’ve dedicated ourselves to changing how businesses and individuals approach difficult conversations.
Our expertise in conflict resolution is matched only by our passion for creating psychologically safe environments where authentic communication can flourish.
Our Vision
We envision a world where conflict is recognized as a natural catalyst for positive change rather than a barrier to progress.
Where workplaces embrace difficult conversations as opportunities for innovation.
Where leaders approach challenges with curiosity rather than defensiveness.
And where everyone feels equipped to express themselves authentically, knowing that addressing conflict confidently leads to more fulfilling professional relationships and more effective organizations.
Our Mission
Our mission is to empower individuals and organizations to navigate conflict with confidence, compassion, and clarity.
We transform workplace dynamics by providing the tools, guidance, and support needed to address challenges constructively, ultimately fostering environments where innovation thrives and relationships strengthen despite differences.
Our Team
Corporate Confidence brings together conflict resolution specialists, executive coaches, and facilitation experts united by a shared commitment to transforming workplace dynamics. Our diverse team includes professionals with background.
CEO/FOUNDER
Dr. Alicia J. Booker-Cormier
Dr. Alicia Booker Cormier is an internationally recognized conflict resolution expert, organizational ombuds, executive coach, and educator with nearly two decades of experience helping institutions and leaders navigate conflict with clarity, confidence, and fairness.
VP OF MARKETING & OPERATIONS
Fredricka Johnson
Fredricka Johnson is an accomplished integrated marketing professional with over seventeen years of experience, primarily focused on employer brand management and recruitment marketing.
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CHIEF OMBUDS OFFICER
Susan Casino
Susan Casino is a coach and ombuds consultant with more than 20 years of experience in conflict resolution and leadership development. She currently serves the United Nation’s World Food Programme as Senior Advisor and Ombuds.